FAQ

Frequently asked questions

Everything instructors and institutions ask about CAiSEY — setup, privacy, transcripts, and how it fits into your course.

The opposite. It’s preparation. Students arrive having already practiced their arguments and encountered counterpoints. The discussion starts at a higher level.

Very little. Share your discussion questions and readings. We handle the rest. You don’t need to learn a new tool or change how you teach.

No. The pedagogy is built from 13 years of classroom research, not a generic prompt. Instructors see every transcript and timestamp. Student data stays private under a zero-data-retention API agreement. And voice-first design means students can’t copy and paste their way through.

It’s difficult. Every conversation generates a timestamped transcript you can review. Voice conversations are especially resistant to shortcuts.

No. We see CAiSEY as practice, not assessment. Students get feedback on their thinking; you get transcripts and participation data. Some instructors grade for completion, others make it optional — how you use it is entirely your call.

Used only to inform student conversations. Not stored beyond what’s needed, not reproduced, not used to train any AI model.

Student conversation data is stored securely and is visible only to the student and their instructor. CAiSEY does not share student data with third parties, and our enterprise API agreements prohibit any external provider from using it for model training. We work with each institution to meet FERPA and other data-handling requirements.

CAiSEY is built with institutional compliance in mind. We work directly with your IT and legal teams to meet FERPA and other data-handling requirements.

CAiSEY has completed full compliance reviews at Columbia University (CUIT) and Teachers College. We work closely with each institution’s IT team and are happy to provide documentation or answer any questions as they come up.

CAiSEY is available to institutions on a semester-by-semester basis, with pricing that scales based on the number of courses, students, and assignments. To get a sense of what the right fit looks like for your context, we’d love to connect.